FullCircle Claims Solutions Ltd (FullCircle) are a UK based consultancy and service company founded in 2018 by David Graves, a recognised market expert in bordereau claims administration management, Canadian & US claims handling (both Lead & Follow) and the Canadian Lineage portal to London market process.

The rising costs associated with delegated authority and open market business, inclusive of managing and administering DCA’s and UK/overseas experts, are impacting the financial performance of many insurance programs across the industry. This ongoing problem is compounded by a lack of relevant, usable, expertise and antiquated service solutions currently being offered by many insurance/claims service providers. Unfortunately, those proffered services often fail to deliver either cost effectiveness or positive solutions which can be relied upon, to enhance new or established insurance products and respective claims teams. A lack of expertise can have a knock-on-effect and cause further problems within claims management, whilst making financial control virtually impossible. These market-wide hurdles have brought about a growing demand for FullCircle to create and supply London market insurer and broker solutions, which demonstrate a better understanding of and approach towards, the management of claims administration, delivery of financial information and data analysis.

FullCircle has brought together well-respected, market experts, with claims experience ranging from 10 to 35 years, across the adjusting and broking sectors of the London insurance industry to create an exciting, new team, offering key market service solutions. It is FullCircle’s intention and pledge to continuously deliver excellence in claims management by constantly training our teams and ensuring their expertise is of a relevant and high standard. FullCircle also strive to create a positive, friendly, environment for its team, to ensure they excel alongside each other and allow them to provide a first-class service at realistic pricing.

FullCircle embrace change and see an automated future on the horizon therefore, we continue to work alongside leading technology companies, aiming to provide these types of solutions and service offerings to the London market.